– everyone has a will to win, but only those with the will to prepare that do win (bobby knight)
– u will never get dumber by making someone else smarter (?)
– the best way to predict future is to invent it (steve jobs)
– simplicity is the ultimate sophistication (apple)
– empathy, focus, impute (apple)

A – Availability for your customers is essential, so they can reach you with questions, concerns or reorders.

B – Believe in yourself and your company, or find something else to sell.

C – Customers aren’t always right, but if you want to keep them as your customers, find a way to make them right.

D – Deliver more than you promise.

E – Educations is for life – never stop learning.

F – Follow up and follow through. Never leave a customer hanging.

G – Goals give you a reason to go to work every day. When you reach your goals, set higher ones!

H – Humanize your selling strategy by learning everything you can about your customers.

I – I is the least important letter in selling.

J – Join trade organizations and community groups that will help you both professionally and personally, such as Toastmasters, Chamber of Commerce or Junior Achievement.

K – Know your competitors and their products as well as you know your own.

progress is made by (lazy) people who find easiest way on doing things.

and:

KISS (keep it simple and stupid)

there are many examples where being simple ultimately win. Google is a good example, before google, websites have a trend of being more fancy and complex, but google’s search page is very simple, it is even rediculous, a textbox and a search button. but it attracts more people than other search engines. it provides an interface that allow users to do what they want, that is to search for information. it provides that function, and nothing else.

in software, the best codes are written to achieve the same functionality with the minimum codes necessary, a good developer would say, if i have more time, i will write less codes.

begin with an end in mind. work on something that would really make you happy and be proud.
– 7 habits

two circles:
circle of concern – this is the existing problems, issues
circle of influence – those concerns that you have impact on.

proactive people will focus on the circle of influence and enlarge the circle
reactive people will focus on the circle of concern and do nothing

be the one who think and act proactively, not be acted upon.

failure is only the opportunity to begin again more intelligently.

do a little more each day than you think you possibly can

• what is happiness? many people has different definitions. having it all vs having what you want, it should reflect your dream but also need to be achievable; Beth further suggested some guidelines: Family life, Relationships, Favorite activities and hobbies, Education, health, personal and professional network, personal achievement, financial, professional success, commumnity, etc
•happiness by author’s parents: they taught me that happiness i sa choice and that happiness is what you make out of life. they taught me that happines i turning lemons into lenonade every day and minimize all the things that make you unhappy. they taught me that happiness comes from looking at every situation and making the best of it.
•when things do not go as expected, have a good altitude towards it – god is trying to teach us a lesson here. several suggestions: be realistic yet optimistic, own your altitude, look on the bright side, play the ‘what is the worst case scenario?’ game and figured out a way to deal with it – this would allow moving on, take on problem at a time, develop a support network, pray or mediate.
•avoid what holds your happiness hostage: minimizing worry and negative thoughts. keep things on perspective and focus on the good. ask ‘if you were to say i did a great job six months from now, what would i have done?’,, this helps set the stage of undersing what are the true value. take control. dont wear yoru worry, dress it up a bit, and let it go. trim your worry list, and ask ‘what are the worst can happen’ and have a contingent plan if that indeed happen and feel good about it. again, focus on the good side.
•hang with a gang that gets it
•dump the to do list and start the i wish list
•take the un out of the unhappy and be grateful – a thank you a day keeps the doctor away
•oh happy day: get your happiness on the calendar now
•when all else fails, just laugh
•boost not only workplace happiness but also your and your company’s performance

look hard into the mirrow, be honest with your self, follow Beth’s advice, and become more productive and honestly happy