selling tips (zt)
this is from the newsletter subscription from Keith Ferrazzi.
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As today’s Tip, I give you a taste of the new book with Harvey’s ABCs of Selling – I encourage you to tweet one of these, or make it today’s mantra!
A – Availability for your customers is essential, so they can reach you with questions, concerns or reorders.
B – Believe in yourself and your company, or find something else to sell.
C – Customers aren’t always right, but if you want to keep them as your customers, find a way to make them right.
D – Deliver more than you promise.
E – Educations is for life – never stop learning.
F – Follow up and follow through. Never leave a customer hanging.
G – Goals give you a reason to go to work every day. When you reach your goals, set higher ones!
H – Humanize your selling strategy by learning everything you can about your customers.
I – I is the least important letter in selling.
J – Join trade organizations and community groups that will help you both professionally and personally, such as Toastmasters, Chamber of Commerce or Junior Achievement.
K – Know your competitors and their products as well as you know your own.